Hopkinton, an AAA-rated community, is committed to equal opportunity, encourages diversity, inclusion and belonging and believes that a positive culture of inclusion in Town governance contributes to the Town’s overall qualities as a great place to live and work. 

Come join an incredible team of public safety professionals in a position where making a difference means saving lives. We are looking for a versatile, dependable individual who thrives in a fast-paced environment. We welcome all to apply!

Experienced Dispatchers: Your Years of Service Count!

The Town of Hopkinton recognizes qualifying prior full-time public safety communications experience when determining vacation benefits. Eligible experienced dispatchers may receive credit for their previous years of service, allowing them to begin with additional vacation time based on their qualifying experience and the Collective Bargaining Agreement.

Under the general guidance of the Public Safety Communications Director, the Public Safety Dispatchers are part of the Public Safety Communications Center. Our dedicated and highly trained professionals routinely offer life-saving medical instructions in addition to providing accurate public safety information.

The Public Safety Dispatchers are responsible for receiving and transmitting emergency and administrative messages to appropriate law enforcement, fire and medical personnel in the manner dictated by the state-mandated Emergency Medical Dispatch Protocol and department policy. The position requires the utmost discretion, independent judgment, initiative and must operate within established mandated state and departmental guidelines and procedures. The Public Safety Dispatchers receive, have access to, and must maintain confidential information.

QUALIFICATIONS:

      High school diploma or equivalent

      Excellent vision and hearing accuracy and ability to process verbal information/direction in 

         a concise  manner

      Confidentiality, strong attention to detail, and demonstrated customer service skills

      One (1) to Three (3) years experience in emergency response communications or a 

         related field, preferred

      Considerable knowledge of street locations, buildings, and other significant areas of the  

         community  in order to minimize response time, preferred

      E911, LEAPS, APCO Emergency Medical Dispatch, APCO PST1 certifications, preferred

Internal/External Applicants: Applications received before 4:00 pm, Thursday, November 19th, will be reviewed and receive 1st priority.  The position will remain open until filled.  A paper application may be obtained by contacting hr@hopkintonma.gov. 

The Town of Hopkinton is committed to equal opportunity, encourages diversity and inclusion, and believes that a positive culture of inclusion in Town governance contributes to the Town’s overall qualities as a great place to live and work. We welcome all to apply.

This position performs skilled maintenance and repair work on all standard and specialized town equipment and vehicles.  This position also performs skilled manual work as well as operating heavy equipment for construction, maintenance, and repair projects for the DPW. Participates in snow and ice operations. Overtime is a requirement of the position. 

QUALIFICATIONS

Education, Training, and Experience

Equivalent to a High School Diploma; three (3) to five (5) years of related work experience as a mechanic at the journeyman level (with experience in the repair and maintenance of both light and heavy motorized equipment) or any equivalent combination of education and experience. 

Knowledge of:  Extensive knowledge of the principles, procedures, methods, and techniques involved in the repair and maintenance of gasoline-powered and diesel-powered motor vehicles and equipment. Working knowledge of welding and cutting with a torch. Thorough knowledge of the repair of electrical and hydraulic systems. Thorough knowledge of safe repair practices. Working knowledge of heavy and special equipment operation and mechanics. Working knowledge of construction, maintenance, and repair activities. Working knowledge of the occupational hazards and safety precautions of the trade.

Ability to:  diagnose problems in and repair motor vehicles and equipment. Ability to use standard and special motor mechanic’s tools. Ability to perform welding and brazing operations. Ability to follow proper methods, procedures, and safety precautions.

Skill:  Skill in the use and care of tools employed in automotive repair. Skill in operating above mentioned equipment. Skill in utilizing basic office computer software and specialized fleet maintenance systems.

Required Licensing/Certification:  Possession of Valid 2B Hoisting License and Class B CDL driver’s license.

Internal/External Applicants: To be considered for this position, please submit the required online Application for Employment using this link: Town of Hopkinton Application for Employment.  Applications will be reviewed as received, all candidates will be notified of their application status.  The position will remain open until filled.  A paper application may be obtained by contacting hr@hopkintonma.gov.  https://townofhopkintonma.easyapply.co/

This is a great opportunity for someone who enjoys hands-on work, problem-solving, working outdoors, and being part of a team that provides an essential service to the community. Our Sewer Technician helps keep Hopkinton's wastewater system running safely and reliably through inspection, maintenance, repair, troubleshooting, and emergency response.

What We're Looking For

We're looking for someone who is dependable, safety-minded, mechanically inclined, and comfortable working both independently and as part of a team.

Candidates should have a high school diploma or equivalent and one to three years of experience in wastewater, water, public works, construction, or a related field, or an equivalent combination of education and experience.

Experience working with wastewater systems is valuable, but we also recognize that relevant skills can come from public works, construction, utilities, equipment operation, and other hands-on environments. If your experience is related and you're interested in building a career in this field, we encourage you to apply.

Licenses & Certifications Required

• 2B Hydraulics License or above
• Class B CDL 
• Grade 1 Wastewater Operator License (or ability to obtain within six months of hire)

A Grade 1 Water Distribution License and Water Treatment License are preferred.

The work our Water & Sewer team does matters every day. If you're looking for steady, meaningful work, enjoy working with equipment and solving problems, and want to build your skills while serving the community, we'd like to hear from you.

The Town of Hopkinton is an Equal Opportunity Employer. We are committed to building a welcoming workplace and encourage candidates of all backgrounds and experiences to apply.

Water and Sewer Billing Coordinator

The Town of Hopkinton is seeking a detail-oriented, organized, and customer-focused professional to join our Department of Public Works as our Water and Sewer Billing Coordinator.

Do you enjoy working with numbers, solving problems, and helping people? Are you someone who notices when something doesn't quite add up and enjoys figuring out why? If so, this may be a great opportunity for you!

Schedule: Full-Time, Monday–Friday, 7:00 AM–3:30 PM

Anticipated Hiring Range: $27.60 - $33.12 per hour

Full Salary Range:  $27.60 - $38.64 per hour

About the Position

This position plays an important role in keeping the Town's water and sewer billing operations running smoothly. From managing customer accounts and investigating billing discrepancies to helping residents with questions and concerns, the Water and Sewer Billing Coordinator combines financial accuracy, problem-solving, and customer service in a busy municipal office.

Working under the direction of the Administrative Manager and alongside the Water & Sewer team, you'll have the opportunity to work independently, collaborate with colleagues, and contribute to essential services that our community relies on every day.

What We're Looking For

We're looking for someone who takes pride in their work, enjoys finding solutions, and understands the importance of accuracy and follow-through.

Prior experience in water and sewer or utility billing is strongly preferred, particularly experience with customer accounts, billing adjustments, and resolving discrepancies.

Qualified candidates should also bring:

• Four (4) years of experience in accounting, bookkeeping, or related administrative work, including at least one (1) year of customer service experience; or an equivalent combination of education, training, and experience.
  
• Strong analytical, organizational, and problem-solving skills, with excellent attention to detail.
  
• Experience working with financial records and accounting systems, proficiency with spreadsheets, and the ability to learn and navigate new software systems.
  
• Excellent communication and customer service skills, including the ability to handle challenging conversations with patience and professionalism.
  
• The ability to work independently, manage competing priorities, and collaborate effectively with others.

Experience in municipal government, Munis billing, and automated meter reading software is also preferred.

Internal/External Applicants: To be considered for this position, please submit the required online Application for Employment, a cover letter and resume.

Applications received by 4:00 PM on Friday, October 23, 2026, will receive priority consideration.  Applications will continue to be accepted and reviewed until the position is filled. All candidates will be notified of their application status. A paper application may be obtained by contacting hr@hopkintonma.gov. 

The Town of Hopkinton is an Equal Opportunity/Americans with Disabilities Act Employer. Individuals who may need an accommodation in order to participate in the application or interview process should contact Human Resources.

https://groups.google.com/a/hopkintonma.gov/g/jobs

As we recognize the retirement of several long-serving members of our department, we are seeking dedicated professionals to continue their legacy of service to the Hopkinton community.

Hopkinton offers a professional, progressive, and innovative public safety department, providing state-of-the-art fire suppression and exceptional paramedic ambulance services to a growing community of approximately 19,000 residents.

The Town of Hopkinton is committed to equal opportunity, and we encourage diversity and inclusion in our workforce. We believe a culture of inclusion strengthens our organization and contributes to making Hopkinton a great place to live and work. We welcome all qualified candidates to apply.

“It All Starts Here” in Hopkinton!

Do you have what it takes? 

Within twelve (12) months of hire, the Firefighter/Paramedic shall make their principal place of residence that is within thirty (30) miles boundary-to-boundary of the Town of Hopkinton and their town. 

The Firefighter/Paramedic is a dual-role member of the department having both fire suppression and emergency medical care responsibilities. Depending on the nature of the incident, these personnel provide extrication and rescue, fire suppression or hazard control, and administer emergency medical care.  

This position is technical in nature and requires the ability to interact with patients, assess and treat medical emergencies, and follow treatment protocols properly documenting findings and events on medical records.  Work is usually carried out under stressful conditions with potential for contagious diseases and environments to be present, along with chemical and violence hazards.

QUALIFICATIONS:

Education, Training, Special Licensure/Certification Requirements:

• Valid CPR card
  
• Valid motor vehicle operator's license
  
• Valid Massachusetts EMT-Paramedic certification preferred 
  
• Valid Advanced Care Life Support (ACLS) certification preferred
  
• Valid Pediatric Advanced Life Support certification preferred
  
• Graduation from an accredited FF I/II program preferred
  

Knowledge, Abilities, and Skills: 

• Knowledge of rules and regulations governing the operation of the fire department.  
  
• Knowledge of State Dept. of Office of Emergency Medical Services treatment protocols.
  

• Knowledge of state, federal, and local laws relevant to the activities of the fire department.
  

• Knowledge of hydraulics as applied to firefighting, building construction, related electrical codes, and locations of hazardous occupancies in the town.
  

• Knowledge of the operation of all fire apparatus, ambulance, and rescue equipment.
  

• Working knowledge of water main locations, size, and operation as applied to firefighting activities.
  

• Ability and strength to perform prolonged and arduous work under adverse conditions.
  

• Ability to react quickly and remain calm under duress and strain.
  

• Mechanical aptitude preferred.
  

Internal and External Applicants: To be considered for these positions, please submit the required online Application for Employment using this link: Town of Hopkinton Application for Employment.  Please don’t forget to include a resume and cover letter.  Applications will be reviewed as received.  The position will remain open until filled.  A paper application may be obtained by contacting hr@hopkintonma.gov. 

https://groups.google.com/a/hopkintonma.gov/g/jobs

This is a hands-on position for someone who enjoys working outdoors, solving problems, operating equipment, and doing work that directly supports the community. The Water Technician helps maintain Hopkinton’s public water distribution system and plays an important role in ensuring the reliable delivery of high-quality drinking water to residents and businesses.

What You’ll Do

Working under the direction of the Water & Sewer Manager, the Water Technician performs skilled and semi-skilled work associated with the operation, maintenance, installation, and repair of the Town’s public water distribution system.

The work includes maintaining and repairing water mains, services, hydrants, valves, and related infrastructure; assisting with water sampling and testing; operating equipment and tools; responding to water system emergencies; and interacting with residents and customers in the field.

This is a position where mechanical aptitude, good judgment, teamwork, and a willingness to learn matter. We’re looking for someone who can troubleshoot problems, work safely and independently, and contribute as part of an experienced Water & Sewer team.

Qualifications

One (1) to three (3) years of experience in public works construction and maintenance, including experience in the operation of a public water distribution system; or an equivalent combination of education and experience.

Candidates should have mechanical aptitude, strong problem-solving skills, and the ability to work effectively with coworkers and the public. Experience reading plans and blueprints, maintaining records, using computers, and performing water sampling and testing is also valuable. Those elements all come directly from the prior posting.

Licensing/Certifications

• Possession of a valid  2B Hoisting License (required)
  
• Possession of a valid Class B CDL (required)
  
• Possession of Drinking Water Distribution License (preferred)
  
• Possession of Drinking Water Treatment License (preferred)
  

Don’t have all of the required licenses yet? We still encourage you to apply. Candidates who otherwise meet the qualifications for the position and are willing and able to obtain the required licenses within six (6) months of hire will be considered.

 Please see attached position description

Internal/External Applicants: To be considered for this position, please submit the required online Application for Employment and submit a resume and cover letter. Applications will be reviewed as received, all candidates will be notified of their application status. The position will remain open until filled. A paper application may be obtained by contacting hr@hopkintonma.gov. 

https://groups.google.com/a/hopkintonma.gov/g/jobs