Hopkinton is a highly engaged, dynamic and growing community, committed to equal opportunity, diversity and inclusion. We believe that a positive culture of inclusion in Town governance contributes to the Town’s overall qualities as a great place to live and work. We welcome all to apply.

The IT Support Specialist serves as a key resource for Town staff, providing hands-on technical support, troubleshooting hardware and software issues, assisting with technology deployments, and helping departments make the best use of the tools available to them.

This is an exciting opportunity for someone who enjoys solving problems, helping people, and working with a wide variety of technologies. The successful candidate will support employees across all Town departments and play an important role in maintaining the technology systems that allow the Town to operate efficiently and effectively. We are seeking a customer-focused professional who communicates technical information clearly, works collaboratively, and takes pride in delivering exceptional service.

QUALIFICATIONS:

High school diploma or equivalent required. An Associate's Degree is preferred. Candidates should possess two (2) to three (3) years of hands-on experience in a help desk, technical support, or related environment, or an equivalent combination of education, training, and experience. Experience supporting desktop operating systems, mobile devices, audio/video conferencing platforms, and related technologies is highly desirable. A valid driver's license is required. The successful candidate will demonstrate strong technical aptitude, excellent customer service skills, effective communication abilities, and a willingness to learn and adapt in a continually evolving technology environment.

Knowledge, Abilities and Skills: 

• Strong troubleshooting and problem-solving abilities
  
• Excellent customer service and communication skills
  
• Ability to explain technical concepts to users with varying levels of technical experience
  
• Experience supporting desktop operating systems, mobile devices, and office technologies
  
• Ability to manage multiple priorities and adapt to changing demands
  
• Strong organizational skills and attention to detail 
  

Preferred Experience:

• Google Workspace 
  
• Municipal or public sector technology support
  

Hopkinton Public Library

The Town of Hopkinton is seeking a friendly, energetic, and service-minded Senior Library Assistant to join our team. This unique part-time position combines traditional circulation responsibilities with dedicated time supporting our Young Adult (YA) area, serving tweens and teens in our community.

We're looking for someone who not only enjoys excellent customer service, but who genuinely likes working with young people and helping create a welcoming, engaging library experience for middle school and high school students. Our ideal candidate understands that libraries can be an important space for young people to learn, connect, and explore their interests.

The Senior Library Assistant performs advanced administrative and clerical work in support of daily library operations while delivering excellent customer service to patrons. This role requires tact, discretion, attention to detail, and the ability to thrive in a flexible, team-oriented environment.

QUALIFICATIONS:

High school diploma or equivalent required. An Associate's Degree, library coursework, and three (3) or more years of customer service experience within a public library are preferred, although an equivalent combination of education, training, and experience will be considered. The successful candidate will possess strong communication, organizational, and computer skills; the ability to work both independently and collaboratively; and a genuine interest in serving young adult library patrons. Experience working with tweens and teens is strongly preferred. 

Knowledge, Abilities, and Skills: 

• Knowledge of customer service best practices.
  
• Ability to communicate effectively orally and in writing with various audiences including public officials and the general public.
  
• Ability to learn computer operations and related library databases; ability to troubleshoot computers and other library equipment.
  
• Knowledge of public library policies and procedures, including automated circulation systems and other library-related software preferred.
  
• Knowledge of reference sources, principles of circulation, research, automated library systems, and other library-related software preferred.
  

Hopkinton Public Library

The Town of Hopkinton is seeking a friendly, service-minded Senior Library Assistant to join our team. This part-time position is ideal for someone who enjoys helping people, thrives in a collaborative environment, and takes pride in providing excellent customer service.

Our library is a vibrant community destination that welcomes patrons of all ages. We are looking for an individual who is organized, adaptable, and committed to creating a positive experience for everyone who walks through our doors.

The Senior Library Assistant performs advanced administrative and clerical work in support of daily library operations while delivering excellent customer service to patrons. This role requires tact, discretion, attention to detail, and the ability to thrive in a flexible, team-oriented environment.

What You'll Do

• Provide outstanding customer service to library patrons
  
• Assist with circulation services, including checking materials in and out
  
• Issue library cards and assist patrons with account questions
  
• Help patrons locate materials and access library resources
  
• Support daily library operations and special projects
  
• Open and close the library as assigned
  
• Work collaboratively with library staff to create a welcoming environment for all patrons
  

Qualifications

• High school diploma or equivalent required
  
• Three (3) or more years of customer service experience within a public library preferred, or any equivalent combination of education, training, and experience
  
• Associate's Degree or library coursework preferred
  
• Strong communication, organizational, and computer skills
  
• Ability to work independently and as part of a team
  

Hopkinton is a highly engaged, dynamic and growing community committed to equal opportunity, diversity and inclusion. In this role, you will be a part of an incredible DPW team dedicated to providing top-notch services to our residents while continuously addressing their needs and interests.

We welcome all to apply!

This hands-on leadership position is responsible for supervising and working alongside Water & Sewer Division personnel in the maintenance, repair, construction, and operation of the Town's water distribution and sewer collection systems. The successful candidate will help coordinate daily operations, oversee projects and contractors, ensure compliance with safety and regulatory requirements, and assist in maintaining the reliable delivery of essential public services.

Required Qualifications:

• High school diploma or equivalent.
• Minimum four (4) years of progressively responsible public works or utility maintenance experience, including experience working with municipal sewer systems.
• Valid Massachusetts Commercial Driver's License (CDL), Class B with Air Brake Endorsement.
• Hydraulic License 2B.
• Massachusetts Wastewater Treatment Operator Municipal Grade I (M1) license, or ability to obtain within one year (Town-sponsored).
• Massachusetts Drinking Water Distribution Grade I (D1) license, or ability to obtain within one year (Town-sponsored).

Preferred Qualifications:

• Supervisory experience in a municipal or utility environment.
• Municipal water and sewer experience.
• Associate's degree in a related field.
• Massachusetts Drinking Water Treatment Grade I and II (T1/T2) licenses or ability to obtain within one year (Town-sponsored).

Hopkinton, an AAA-rated community, is committed to equal opportunity, encourages diversity, inclusion and belonging and believes that a positive culture of inclusion in Town governance contributes to the Town’s overall qualities as a great place to live and work. 

Come join an incredible team of public safety professionals in a position where making a difference means saving lives. We are looking for a versatile, dependable individual who thrives in a fast-paced environment. We welcome all to apply!

Under the general guidance of the Public Safety Communications Director, the Public Safety Dispatchers are part of the Public Safety Communications Center. Our dedicated and highly trained professionals routinely offer life-saving medical instructions in addition to providing accurate public safety information.

The Public Safety Dispatchers are responsible for receiving and transmitting emergency and administrative messages to appropriate law enforcement, fire and medical personnel in the manner dictated by the state-mandated Emergency Medical Dispatch Protocol and department policy. The position requires the utmost discretion, independent judgment, initiative and must operate within established mandated state and departmental guidelines and procedures. The Public Safety Dispatchers receive, have access to, and must maintain confidential information. 

QUALIFICATIONS:

      High School Equivalency

      Excellent vision and hearing accuracy and ability to process verbal information/direction in 

         a concise  manner

      Confidentiality, strong attention to detail, and demonstrated customer service skills

      One (1) to Three (3) years experience in emergency response communications or a 

         related field, preferred

      Considerable knowledge of street locations, buildings, and other significant areas of the  

         community  in order to minimize response time, preferred

      E911, LEAPS, APCO Emergency Medical Dispatch, APCO PST1 certifications, preferred

Internal/External Applicants: To be considered for this position, please submit the required online Application for Employment. Applications received before 4:00 pm, Friday, May 22nd, will be reviewed and receive 1st priority.  The positions will remain open until filled.  A paper application may be obtained by contacting hr@hopkintonma.gov. 

https://groups.google.com/a/hopkintonma.gov/g/jobs

As we recognize the retirement of several long-serving members of our department, we are seeking dedicated professionals to continue their legacy of service to the Hopkinton community.

Hopkinton offers a professional, progressive, and innovative public safety department, providing state-of-the-art fire suppression and exceptional paramedic ambulance services to a growing community of approximately 19,000 residents.

The Town of Hopkinton is committed to equal opportunity, and we encourage diversity and inclusion in our workforce. We believe a culture of inclusion strengthens our organization and contributes to making Hopkinton a great place to live and work. We welcome all qualified candidates to apply.

“It All Starts Here” in Hopkinton!

Do you have what it takes? 

Within twelve (12) months of hire, the Firefighter/Paramedic shall make their principal place of residence that is within thirty (30) miles boundary-to-boundary of the Town of Hopkinton and their town. 

The Firefighter/Paramedic is a dual-role member of the department having both fire suppression and emergency medical care responsibilities. Depending on the nature of the incident, these personnel provide extrication and rescue, fire suppression or hazard control, and administer emergency medical care.  

This position is technical in nature and requires the ability to interact with patients, assess and treat medical emergencies, and follow treatment protocols properly documenting findings and events on medical records.  Work is usually carried out under stressful conditions with potential for contagious diseases and environments to be present, along with chemical and violence hazards.

QUALIFICATIONS:

Education, Training, Special Licensure/Certification Requirements:

• Valid CPR card
  
• Valid motor vehicle operator's license
  
• Valid Massachusetts EMT-Paramedic certification preferred 
  
• Valid Advanced Care Life Support (ACLS) certification preferred
  
• Valid Pediatric Advanced Life Support certification preferred
  
• Graduation from an accredited FF I/II program preferred
  

Knowledge, Abilities, and Skills: 

• Knowledge of rules and regulations governing the operation of the fire department.  
  
• Knowledge of State Dept. of Office of Emergency Medical Services treatment protocols.
  

• Knowledge of state, federal, and local laws relevant to the activities of the fire department.
  

• Knowledge of hydraulics as applied to firefighting, building construction, related electrical codes, and locations of hazardous occupancies in the town.
  

• Knowledge of the operation of all fire apparatus, ambulance, and rescue equipment.
  

• Working knowledge of water main locations, size, and operation as applied to firefighting activities.
  

• Ability and strength to perform prolonged and arduous work under adverse conditions.
  

• Ability to react quickly and remain calm under duress and strain.
  

• Mechanical aptitude preferred.
  

Internal and External Applicants: To be considered for these positions, please submit the required online Application for Employment using this link: Town of Hopkinton Application for Employment.  Please don’t forget to include a resume and cover letter.  Applications received before 4:00 pm, Friday, May 22nd, will be reviewed and receive 1st priority.  The position will remain open until filled.  A paper application may be obtained by contacting hr@hopkintonma.gov. 

https://groups.google.com/a/hopkintonma.gov/g/jobs